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Data Privacy Statement for Mom's Genie
This Data Privacy Statement describes how Mom's Genie ("we," "us," or "our") collects, uses, and discloses your data when you use the Mom's Genie platform ("Platform"). This statement applies to all customers, users, and other individuals who access or use the Platform ("you").
Information we collect:
We collect and process several types of data from you when you use the Platform, including:
- Account Information: When you create an account, we may collect information such as your name, email address, company name, and phone number.
- Platform Usage Data: We collect information about how you use the Platform, such as the devices you connect, the data you upload, and the actions you perform.
- Device Data: We may collect data from the devices you connect to the Platform, depending on the capabilities of the devices and your configuration. This data may include sensor readings, location data, and device identifiers.
- Support Information: If you contact our support team, we may collect information about your issue and any troubleshooting steps taken.
How we use your Information:
We use the information we collect for various purposes, including:
- Providing and operating the Platform: We use your information to operate the Platform and provide the platform services, including setting up your account, processing your data, and troubleshooting technical issues.
- Customer support: We use your information to provide customer support, including responding to your questions and requests.
- Improving the Platform: We use your information to improve the Platform, including developing new features and functionalities.
- Compliance with legal obligations: We may use your information to comply with legal obligations, such as responding to court orders or subpoenas.
Who we share your Information with:
- We may share your information with third-party service providers to help us operate the Platform. These include data storage providers, cloud computing providers, data analytics providers, and other cloud service providers. We will only share your information necessary for these service providers to fulfill their tasks and under contractual obligations that require them to protect your information and use it only for the purposes we have authorized.
- We may also share your information with law enforcement or other government officials if we are required to do so by law or if we believe it is necessary to protect the rights, property, or safety of ourselves or others.
Your Choices:
You have choices about how we collect, use, and share your information. You can:
- Access and update your account information.
- Request to delete your account and data.
- Opt out of marketing communications.
You can exercise these choices by contacting us through the methods described in the "Contact Us" section below.
Data Security:
- We take steps to secure your information by using industry-standard security measures, including customer individual encryption of all stored data, strict end-to-end encryption of all communication into and from the Mom's Genie Cloud, access controls, and monitoring. However, since no security measures can warrant complete security, we regularly revise and update our security measures.
Data Retention:
- We will retain your information for as long as your account is active and as needed to provide you with the services you requested. We may also retain your information for a longer period if required by law or to comply with our legal obligations.
International Users:
- If you are located outside of India, please be aware that your information may be transferred to and processed in India. The laws and regulations regarding data protection in India may differ from those in your country. By using the Platform, you consent to the transfer of your information to India.
Changes to this Privacy Statement:
- We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on the Platform. You are advised to review this Privacy Statement periodically for any changes.
Contact Us: If you have any questions about this Privacy Statement, please contact us at support@momsgenie.com
+91 - 9810486197
+91 - 9810486197
support@momsgenie.com
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